Online sales can be traced back to mail order sales and therefore without the obligation of an invoice as provided for in Article 22 of Presidential Decree 633 of 1972, and without the obligation to issue a receipt as provided for in Article 2, letter oo), of Presidential Decree 21 December 1996, n. 696.

DEFINITIONS

The expression “online sales contract” means the purchase and sale contract relating to the tangible movable assets of the secreva.com partner company, stipulated between them and the Buyer as part of a distance selling system via telematic tools, organized by the Supplier.
The expression “Buyer” means the consumer, a natural person who makes the purchase, referred to in this contract, for purposes not related to any commercial or professional activity carried out.
The expression “secreva.com” means the person who carries out the promotion of the sale of the goods covered by this contract.
The expression “PARTNER COMPANY” means the person who carries out the sale of the goods covered by this contract.

2) IDENTIFICATION AND OBLIGATIONS OF THE PARTIES

Supplier: The goods covered by these general conditions are offered for sale by the PARTNER COMPANY of secreva.com, which is only responsible for the advertising promotion of the goods in question but not for the sale between the parties.
Buyer: Expressly declares to make the purchase for purposes unrelated to the commercial or professional activity carried out and undertakes not to trade in what has been purchased.

3) OBJECT AND CONCLUSION OF THE CONTRACT

With this contract, respectively, the PARTNER COMPANY of secreva.com sells and the Buyer purchases remotely via telematic tools only the tangible movable goods indicated and offered for sale on this site or through our official sales channels.

The contract between the PARTNER COMPANY of secreva.com and the Buyer is concluded exclusively through the internet by the Buyer accessing the address of this site, where, following the procedures indicated, the Buyer will formalize the proposal for the purchase of the goods offered for sale.

The purchase contract is concluded through an irrevocable order by the Buyer by completing and sending the order form online, which will be displayed on the printable order summary web page containing:

• Buyer details

• Order details

• Product price

• Shipping costs

• Payment methods

• Delivery address

When the PARTNER COMPANY of secreva.com receives the order, it will send a confirmation email and/or display a printable confirmation page.

If requested, the sales invoice will be issued by the PARTNER COMPANY of secreva.com in electronic format.

4) PAYMENT AND REFUND METHODS

The PARTNER COMPANY of secreva.com accepts the following payment methods:

• Cash on delivery

• Bank transfer

• PayPal

• Credit card

Credit card data is managed directly by the banks.
PayPal data is managed directly by PayPal.

The PARTNER COMPANY of secreva.com reserves the right to request verification of payment authenticity.

Any refund will be issued within a maximum of 30 days from the date the PARTNER COMPANY of secreva.com becomes aware of the refund reason.

5) DELIVERY TIMES AND METHODS

The PARTNER COMPANY of secreva.com will deliver products via agreed couriers using special packaging.

If the package arrives damaged, the Buyer must immediately report it.

Delivery times may vary up to 40 working days.
If delays occur, the Buyer will be notified by email.

6) SHIPPING AND DELIVERY COSTS

Delivery occurs without additional charges beyond those agreed at checkout.

For non-EU countries, duties and taxes may apply.

Delivery is made to the house number, not the floor.

Upon receipt, the Buyer must check:

• Number of packages

• Package integrity

Damaged packages must be refused or accepted with reservation.

9) AVAILABILITY OF PRODUCTS

If an item is out of stock, the PARTNER COMPANY of secreva.com will notify the Buyer and request confirmation.

10) LIMITATIONS OF LIABILITY

The PARTNER COMPANY of secreva.com is not responsible for:

• Force majeure

• Internet failures

• Third-party disruptions

• Payment fraud beyond reasonable precautions

The Buyer is entitled only to a refund of the product price.

11) LIABILITY FOR DEFECTS

The Buyer must prove:

• Product defect

• Damage

• Causal connection

No liability applies in cases of force majeure.

13) BUYER’S OBLIGATIONS

The Buyer agrees to:

• Pay the price

• Retain the order summary

• Accept the contract terms

14) RIGHT OF WITHDRAWAL

The Buyer may withdraw within 10 days by emailing:

contacts@secreva.com

If goods were already delivered, withdrawal requires a registered letter with receipt confirmation and product return in original condition.

15) GOODS EXCHANGE

Requests must be sent to:

contacts@secreva.com

Transport costs are borne by the Buyer.
Exchanges for altered or sale items are not accepted.

16) PROTECTION OF CONFIDENTIALITY AND DATA PROCESSING

GALAXY ADV protects Buyer privacy in compliance with Legislative Decree 196/2003.
Data is used only for:

• Order processing

• Legal obligations

• Commercial relationship management

Buyers retain all rights under Article 7 of the Privacy Code.

17) COMMUNICATIONS AND COMPLAINTS

All orders are stored digitally in compliance with confidentiality and security rules.

18) CONTRACT STORAGE METHODS

Valid communications must be sent to:

Data Controller
secreva.com
Owner’s email address: contacts@secreva.com

19) DURATION AND EFFECTIVENESS OF CONDITIONS

Order confirmation implies acceptance of these terms.
Updates apply only to new orders.

CONTACT INFO

Owner’s email address: contacts@secreva.com